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Netflix Plan Overview

We currently offer the following plans:

Shared plan — 1 month / 3 months / 5 months: 4K + HDR premium picture quality. Household device verification may occasionally be required — our platform retrieves the verification code for you and verifies your device automatically. You can sign in on your phone, computer, and tablet, but you can only stream on one device at a time.

Dedicated account — 3 months / 6 months / 12 months: 4K + HDR premium picture quality, supports TV playback, and never runs into household verification — a far more hassle-free experience. The account comes with a single assigned profile and you cannot add more profiles. You can sign in on your phone, computer, and tablet, but you can only stream on one device at a time.

Please note: the account can be signed in on multiple device types, but only one device per type (for example, one phone), and streaming is limited to one device at a time. To protect your access, please do not change any account details (profile number or password) while using the service.

1: Netflix Household Device Verification

Click "I'm traveling" or "Watch temporarily" — if you don't see these options, click "Update Netflix Household" instead.

  • Click to request verification, then go to your PremLogin subscription page

  • Wait 20 seconds, then click to retrieve the verification code and complete verification

If you still can't get the code, please contact our live chat support so we can investigate and resolve the issue right away.

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2: Can't Log In to a Dedicated Account

For dedicated accounts, please sign in with the password.

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3: Profile Locked by PIN or PIN Changed

Click on your profile, select Forgot PIN, then choose password verification. Enter the account password and you'll be able to set a new PIN.

4: Changing the Account Language

Please contact our official support or LINE support and send us the account that needs the language changed — our team will update it for you.

5: Account Not Working

If you can't log in, the account prompts you to subscribe or sign up, the account shows as expired, or it's unavailable due to a region issue:

Please contact our website support or LINE support and we'll take care of it.

6: After-Sales Service Guarantee

If your account gets removed while in use, contact support and we'll help restore your original account within 24 hours, plus provide a temporary account so your viewing is never interrupted.

Please note: your previous watch history may not be preserved after restoration.

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